Have Questions?

• Uninstall AhnLab-V3 - How To Fully Uninstall AhnLab-V3 ...
• AhnLab Policy Agent 4.6 Version 4.6 By AhnLab, Inc. - How To ...
• Virus FAQ | AhnLab

FAQs

Get answers to frequently asked questions about V3 Home.

• V3 Home is a security solution for home IoTV3 Home is a security solution for home IoT devices. By connecting V3 Home to the router you use at home, V3 Home can monitor entire network traffic of all devices connected to the router. devices.
• Yes, we only collect metadata (small portion of packet) of the network traffic via encrypted 'secure channel'. We need those information fed into the AI engine to determine the malicious activity. However, any user sensitive data is trimmed and is not collected at all.
• V3 Home will work for you regardless of the region but make sure that you need to have a router to connect.
• 4

  Do I need V3 Home devices as many as IoT devices to protect?

  No, it doesn’t matter how many IoT devices you use but the router. If you are using 100 IoT devices connected to a single router, you need just one V3 Home device. However, if you use multiple routers at home, you need to setup V3 Home devices for each router.
• No, it doesn't have routing feature with it now. We have plan to add routing feature in the near future.
• 6

  Do I need to install an application on every device?

  There is no need to install additional application on your IoT devices to protect them and this is why V3 Home is needed. Even with V3 Home you still need antivirus software to protect your PC because the ability of these solutions are totally different. However you can't use antivirus software on the IoT devices like IP camera or smart refrigerator.
• Currently It doesn't but in the future, it may because the Key Features of V3 Home such as IP filtering based on the blacklist or archiving the security logs cost for the maintenance just like antivirus software.
• Your serial number is located on a label on the back of the product, under the LAN port.

Jan 28, 2020 RESTORO is a unique PC Repair Tool which comes with an in-built Avira scan engine to detect and remove spyware/malware threats and uses a patented technology to repair virus damage. The software can repair damaged, missing or malfunctioning Windows OS files, corrupted DLLs, and more. Optimizer & Trash Cleaner Tool for Kindle Fire Tablets. 3.5 out of 5 stars 13,594. AhnLab V3 Endpoint Security is a comprehensive endpoint protection that allows businesses to protect important business assets with greater confidence and agility. AhnLab V3 Endpoint Security is one of the most cost-effective and user-friendly endpoint protection solutions available in the market.

OpenCandy, as a potentially unwanted program, is classified as an adware. OpenCandy will display advertising during browsing without the user’s consent. Being active when you start up your browser, OpenCandy is installed as an extension and it’s compatible with the most popular browsers (namely Google Chrome, Mozilla Firefox or Internet Explorer).

OpenCandy infiltrates a computer like any other adware, in other words during various freeware downloads. It can be:

• Video readers or plugins (really common in streaming sites).
• Download software (often related to torrent and P2P).
• Any free software that is proposed in download platforms like softonic.

The user can inadvertently allow this program installation by not customizing the installation of software that is ready to be installed. For example, in the screen above if you don’t click on the “Cancel” button, you will install OpenCandy besides PrimoPDF.

Whenever OpenCandy is installed, it:

• Changes your browsing experience by slowing down your browsers that are on the operating system.
• Multiplies the advertising display
• Records your internet activity (visited pages, internet research etc. …)

If you find OpenCandy in your system, you can remove it by following the instructions below.

How to remove OpenCandy ?

Remove OpenCandy from your browser

• Open Chrome and go to the 3 stripes icon in top right corner.
• Select Settings and on the left side Extensions.
• Remove OpenCandy by clicking the trash can icon.
• Restart Chrome.

• Open Firefox
• Click on the Big Orange Firefox button in top left corner, then select Add-ons
• Remove OpenCandy by clicking the Remove button.
• Restart Firefox

• Open Internet Explorer
• Click on the Gear icon , then click on Manage Addons
• Go to the tabToolbars and Extensions
• Select and disable OpenCandy if you can’t find it or if you can't remove it, go to the next step.
• Restart Internet Explorer

Remove OpenCandy with AdwCleaner

AdwCleaner is a useful tool designed to remove undesired toolbars, browser hijackers, redirects and potentially unwanted programs (PUPs) in Internet Explorer, Firefox, Chrome or Opera. AdwCleaner needs no installation and can be ran in a instant to examine your computer.

• Please download AdwCleaner by Xplode and save to your Desktop :
  Download AdwCleaner
• Double-click on AdwCleaner.exe to run the tool (Windows Vista/7/8 users : right-click and select Run As Administrator).
• Click on the Scan button.
• After the scan has finished, click on the Clean button..
• Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

Remove OpenCandy with Junkware Removal Tool

Junkware Removal Tool will remove OpenCandy from your computer, and will scan and remove any threat from your computer that is malicious.

• Please download Junkware Removal Tool to your desktop :
  Download Junkware Removal Tool
• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select 'Run as Administrator'.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.

Remove OpenCandy with MalwareBytes Anti-Malware

Malwarebytes Anti-Malware detects and removes malware like worms, Trojans, rootkits, rogues, spyware, and more. All you have to do is launch Malwarebytes Anti-Malware Free and run a scan. If you want even better protection, consider Malwarebytes Anti-Malware Premium and its instant real-time scanner that automatically prevents malware and websites from infecting your PC.

• Download MalwareBytes Anti-Malware :
  Premium Version Free Version (without Real-time protection)
• Install MalwareBytes Anti-Malware using the installation wizard.
• Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the Fix Now button.
• Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the Update Now button.
• Once the program has loaded, select Scan now.
• When the scan is done, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the Quarantine All button, and then click on the Apply Now button.
• When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.

Reset your browser (if necessary)

If after following the above steps OpenCandy is still present on your computer, you can reset your browser by following the instructions below.

• Open Chrome.
• Click on the Chrome menu button on the browser toolbar.
• Select Settings.
• Scroll down to the end of the page, search for Show advanced settings.
• Scroll down once again to the end of the page and click Reset browser settings button.
• Click Reset once more.

Uninstall AhnLab-V3 - How To Fully Uninstall AhnLab-V3 ...

• Open Firefox
• Go to the orange Firefox button in the top left.
• Click on Help then Troubleshooting information.
• Click the Repair Firefox button in the upper-right corner of the page.
• Firefox will automatically restart.

AhnLab Policy Agent 4.6 Version 4.6 By AhnLab, Inc. - How To ...

• Download ResetBrowser :
  Download ResetBrowser
• Download the tool, save it on your desktop and double-click on it.
• Read the disclaimer and press the Ok button.
• Click the Reset Chrome button and wait.
• Once the process is finished, click onOpen Chrome OpenCandy should now be deleted from Firefox.

Virus FAQ | AhnLab